Privacy information

This Privacy Notice discloses the privacy practices used by KLEIN IBÉRICA S.A.U. It applies solely to the information collected through its website www.klein.es. We take precautions to protect your information. When you submit sensitive information via the website, we make sure it is used according to the terms stated in this document. This Privacy Policy may change over time. We encourage you to check it from time to time, in order to make sure you agree with any of the potential changes made.

Information Collection

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you, like email address or demographic data. Additional data may be requested to run delivery or invoicing procedures.

Privacy Policy Reach

This Privacy Policy refers to any personal data management that could occur while you are browsing this website or our social media accounts (Facebook, Twitter, Instagram, etc.). You will find specific information about social media at the end of this document. This policy also refers to any internal process involving data collection, be it paper forms or any other.

On any of those channels, you will be able to fill forms in, answer questionnaires, participate in draws, ask questions, send pictures, comments, etc, which means that you will be supplying us with personal data. All of them will be subject to our Privacy Policy.

Who is responsible for managing your personal data?

As required by Regulation (EU) 2016/679 (General Data Protection Regulation), we inform that your personal data is managed by KLEIN IBERICA S.A.U., at EDIFICIO KLEIN, POL. NDUSTRIAL CAN CUYÁS, 08110 MONTCADA I REIXACH (SPAIN), VAT Number A-08712341, e-mailing KLEIN@KLEIN.ES

Who is the Personal Data Protection Manager?

The Personal Data Protection Manager is the person responsible at KLEIN IBERICA S.A.U. in charge of ensuring data protection regulation compliance. You can reach him by emailing to: klein@klein.es

Which data do we collect and what for?

Below are listed the data we collect and with what purpose we do it:

Tab Contact Data Name, Last name, e-Mail adress, Profession, Country What for and based on which authorisation Answer to your prior request Adressee Our company

Tab Newsletter Data Name, Last name, e-Mail adress, Profession, Country What for and based on which authorisation Newsletter shipment, based on your consent Adressee Our CRM supplier

Tab Google Data Single identifying user data What for and based on which authorisation Segmented advertising Adressee Google

Tab Facebook Data Single identifying user data What for and based on which authorisation Segmented advertising Adressee Facebook

KLEIN IBERICA S.A.U. uses tools to analyse users profiles, behaviours or preferences that will enable us to create campaigns set up according to the data collected.

Why do we use your personal data?

On the grounds of entering into a contract or fulfilling contractual obligations, we process your Personal Data for the following purposes:

• to identify you; • to provide you a service or to send/offer you a product; • to communicate either for sales or invoicing; • to send you content

On the ground of legitimate interest, we Process your Personal Data for the following purposes: • to send you personalized offers* (from us and/or our carefully selected partners); • to administer and analyze our client base (purchasing behavior and history) in order to improve the quality, variety, and availability of products/ services offered/provided; • to conduct questionnaires concerning client satisfaction;

As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behavior to be our legitimate interest.

With your consent we Process your Personal Data for the following purposes:

• to send you newsletters and campaign offers (from us and/or our carefully selected partners); • for other purposes we have asked your consent for;

We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymize Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymized.

We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

• the link between purposes, context and nature of Personal Data is suitable for further Processing; • the further Processing would not harm your interests and • there would be appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

Users may withdraw their consent and exercise their rights to access, correct, delete or oppose the processing of their data by writing to KLEIN IBERICA S.A.U. at klein@klein.es

Pictures or Videos publication on website or social media

We do not publish pictures or videos of our employees, clients, users, juveniles without having their (or their fathers, in case of juveniles) prior, explicit and informed consent. We also request it when collecting data for a draw. These data processing is undertaken exclusively according to the aim the user has given his consent to.

Unrelevant dataKLEIN IBERICA S.A.U. warns its users that, nobody can use somebody else’s identity and share his personal data, unless he owns legal representation of that person. User is only allowed to share his own, true, exact and relevant personal data.

For how long will we store your data?

Personal Data shall be processed and stored by KLEIN IBERICA S.A.U. for as long as required by the purpose they have been collected for.

Who will we be sharing your data with?

KLEIN IBERICA S.A.U. will only share your data as allowed by law. There will be no international transfer of your personal data. As far as social media are concerned, all information and content published by the user will be communicated and shared with the other users of the service.

Safety measures

KLEIN IBERICA S.A.U. ensures absolute privacy and confidentiality and takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

User commits to act diligently and keep his user ID and password confidential. He also commits to communicate to KLEIN any loss or theft of his ID and/or password.

Your rights when giving us your personal data

Acces, You are entitled to Access your personal data processed by KLEIN IBERICA S.A.U. Rectification, You have the right to obtain the rectification of your personal data if unaccurate. Erasure, You have the right to request erasure of his/her personal data. Withdraw data processing consent, request your personal data are no longer processed. Restriction of processing, User may request restructinghis data processing:

1. While data accuracy is not ensured and is being checked.
2. When KLEIN IBERICA S.A.U. does not need the data anymore but they are required by the data subject requests them for the establishment, exercise or defence of legal claims. Data Portability, User is entitled to receive in electronic format the data he has shared in electronically.

the channel to exercise your rights will be by email to klein@klein.es or by mail:

KLEIN IBERICA S.A.U. Responsable Protección de Datos KLEIN Ibérica Crtra N-150 a Sabadell, km 1 Ed. KLEIN P.I Can Cuyàs 08110 Montcada i Reixach

You may contact our Data Protection Manager in case you consider your personal data is not accurately processed sending an email to KLEIN@KLEIN.ES You also may contact Agencia Española de Protección de Datos (www.agpd.es) to file a claim. You may include a copy of your Identity card or Passport to support the file. Exercising your right is free of charge.

Social Media

Social Media are not under KLEIN IBERICA S.A.U.’s control. Information published on social media will be shared with all users that may access the given social media. We therefore inform you as follows:

Social Media usage by KLEIN IBERICA S.A.U. is aimed at gaining visibility and reach of its products.

In principle, the same privacy policy applies, as far as data collection, processing and cession are concerned.

User’s commitment includes:

• Untrue, respectful information must not be shared, nor information that is not of public interest. Avoid any discriminating behaviour related to sex, race, religion, beliefs, or any other personal or social circumstance, as well as intimacy, honor and self-image. The user will be accountable in case of untrue or illegal published content. • Pictures, videos or any other file should not be registered nor shared without consent

KLEIN IBERICA S.A.U. Klein does not identify with the opinions expressed by others or with the ideology of the profiles with which he is connected in any social network.

KLEIN IBERICA S.A.U. reserves the right to delete from its social media accounts any illegal information published by any third party, or any information, or any publication inciting to illegality or containing messages offensive to persons or institutions dignity. Attempting. We also reserve the right to block or report the profile author of these messages.

Recommendations to Users:

• Read and review the General Usage Terms and the Privacy Policy of the social network before registering. • Learn about the configuration and usage possibilities the network offers. • Customize as needed your privacy on your user profile. • Do not share detailed information about your personal and family life. • Be careful when publishing audio-visual content on our profile, particularly if it contains third parties’ images. • Do not share third party data without their consent.

KLEIN IBERICA S.A.U. is managing the following social media profiles:

Facebook @KleinDoors Twitter @KleinDoors Instagram @KleinSlidingDoors YouTube https://www.youtube.com/user/KleinEurope LinkedIN linkedin.com/company/klein-sliding-door-systems

Cookies acceptance or modification

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Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include: (i) Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io